FAQ's

Where are your products made?

All of our products are handcrafted in the USA. Each candle and body care item is made with care and attention to quality, ensuring a clean, long-lasting experience.

What ingredients do you use in your candles and body products?

We prioritize high-quality, natural ingredients in all of our products. Our candles are made with a blend of natural soy wax, premium fragrance oils, and cotton wicks for a clean burn. Our body products contain carefully selected natural oils and botanicals to nourish and soothe the skin.

Do your products contain any harmful chemicals?

No, our products are free from harmful chemicals such as phthalates, parabens, and sulfates. We are committed to creating safe, clean products that are both relaxing and gentle for you and your loved ones.

Can I repurpose the candle jars?

Absolutely! Our candle jars are designed to be reusable. Once your candle has burned down, simply clean out the jar, and it can be repurposed as a plant pot, storage container, or decoration in your home.

5. Do you offer gift wrapping or personalized messages?

Yes, we offer gift-wrapping services and the option to include a personalized message with your order. You can add these options at checkout to make your gift extra special.

What is your return policy?

We want you to love your purchase! If you are not satisfied with your product, we accept returns within 30 days of delivery. Please ensure that the item is unused and in its original packaging. Contact our customer service team to initiate a return.

How long will it take for my order to arrive?

Orders are typically processed within 1-3 business days, and shipping times vary based on your location. Standard shipping within the U.S. generally takes 3-7 business days, while expedited options are also available at checkout.

Do you offer discounts for veterans or active military members?

Yes, as a token of our gratitude, we offer a discount to veterans and active military members. Please reach out to our customer service team with your credentials to receive a discount code for your purchase.

How does Valor and Harvest support veteran communities?

We donate a portion of every sale annually to nonprofit organizations dedicated to supporting veterans and their families. This is part of our commitment to honoring those who have served and giving back to the community.

Who can I contact if I have an issue with my order?

For any issues or questions about your order, our customer service team is here to help! Reach out to us via email at valorandharvest@gmail.com, and we will respond within 24-48 hours to assist you.